Gas Emergency- 0800 111 999 (National Grid)

Call this number if you smell gas and immediately open all windows. Do NOT smoke or turn on any electrical switches/devices.

Electrical Emergency – 0800 31 63 105 (UK Power Networks)

If there is no electricity in the neighbourhood (but not at your property) call this number. Do not call your electricity provider.

Water Emergency

If there is a major flooding in the property first turn off all gas and electrical supplies then call:

      ●   Thames Water- 0800 714 614 (London area)

      ●   Essex and Suffolk Water- 0800 526 337 (Essex and Suffolk area)

Police (Emergency) -999

Call this number if a crime is in progress, when there is danger to life or when violence is being used or threatened.

Police (Non emergency) – 101

Call this number if your car has been stolen, you suspect drug use or dealing in the property, report a break in at the property or speak to the police about a general enquiry.

Office Hours Emergency Contact- 0207 377 8000 (Olympia Properties)

Please call this number if there is an emergency during our office hours (Monday – Friday 10:00am -6:30pm, Saturday 11:00am -4:00 pm).

Out of Office Hour’s Emergency Contact

These numbers should ONLY be called where it constitutes an emergency an emergency* outside our normal open hours:

      ●   Mr Shah Fahi- 0795 8486 554

      ●   Mr Faruq Islam – 07958 321 123

*Example: NO hot water AND heating, a flood in the property and entry door lock damaged.